What We Do

All of us at ACCESS have survived our losses. We are living proof that others can survive too.
We are here for you!

• We provide comfort and bereavement support through common understanding and shared experience by partnering survivors those who have lost loved ones in air disasters with trained Volunteer Grief Mentors who have been through a similar experience.

• We provide sensitivity training presentations and workshops to companies, agencies and airlines who work with those affected by aviation disasters.

• We provide consulting services to companies and airlines that respond to individuals affected by air disasters

Volunteer Grief Mentoring

The ACCESS Volunteer Grief Mentor Program has over 250 trained Volunteer Grief Mentors who have survived or lost loved ones in air disasters. We match our volunteers with individuals experiencing similar tragedies, matching mothers to mothers, spouses to spouses, siblings to siblings, survivors to survivors, orphans to orphans and other relationships lost. Our volunteers provide firsthand knowledge about what to expect in the days, months, and years to come.

I appreciate the sincerity and caring of ACCESS. My mentor, Helen lost her twin daughters and has helped me work through this. I am stronger than I was last year. It helps knowing that I am not alone.

– Mary-Louise White lost her only daughter, Elizabeth Wainio, 27, aboard United Flight 93 on 9/11/01


Immediately following an air disaster there are numerous organizations surrounding those affected by the crash to provide help and support. In all the confusion it is not always clear what information can be relied upon and what the role of each group is.

ACCESS offers a wealth of information services to the bereaved:

• A list of common emotional experiences that those affected by this specific type of loss face, based on original research and data derived from those who have themselves survived or lost loved ones in air disasters and who have called ACCESS for help

• A list of national organizations that respond to those affected by air disasters

• An up to date list of air disaster organizations responding to a specific crash

• A listing of government agencies and bereavement organizations

• A comprehensive reading list consisting of books recommended by those who have survived and lost loved ones in air disasters

• Support Services Guide pinpoints the roles, purpose, abilities, and time schedule of each organization. It includes listings of appropriate government agencies and other important resources as well as helpful written materials for dealing with grief.

Request Bereavement Care


Surviving Sudden Loss: Stories from those who have lived it

Book proceeds benefit ACCESS
Purchase Here

Families We Have Helped:

Below are some of the air disasters that we have responded to:
Private Plane - 9/26/12
Rockingham County, VA
Private Plane - 2/27/11
Abu Dhabi
Private Plane - 12/22/10
Barrington, NY
Private Plane - 7/17/10
South Portland, ME
Air India Express 812 - 5/22/10
Mangalore, India
Afriqiyah Airways 8U771- 5/12/10
Tripoli, Libya
Ethiopian Airlines 409 - 1/25/10
Off of Na'ameh, Lebanon
Air France Flight 447 - 6/1/09
Atlantic Ocean
Turkish Airlines Flight 1951 - 2/25/09
Amsterdam Airport Schiphol
Continental Flight 3407 - 2/12/09
Clarence Center, NY
US Airways Flight 1549 - 1/15/09
Hudson River, NY
Aeroflot Flight 821 - 9/14/08
Perm, Russia
Spanair JK 5022 - 8/20/08
Madrid, Spain
TAM Airways JJ 3054 - 7/17/07
São Paulo, Brazil
Comair Flight 5191 - 8/27/06
Lexington, KY
Airbus A320-211 - 5/3/06
Off Sochi, Russia
Bellview Airlines - 10/23/05
West Caribbean Airways 708 - 8/16/05
Machiques, Venezuela
Air France Flight 358 - 8/2/05
Ontario, Canada
Kam Air Flight 904 - 2/3/05
Pamir Mountains, Afghanistan
Corporate Airlines 5966 - 10/19/04
Pettis Township, MO
Kish Airlines Flight 1770 - 2/10/04
United Arab Emirates
Georgian Express Flight 126 - 1/17/04
Ontario, Canada
Flash Airlines 604 - 1/3/04

Red Sea

Turkish Airlines 634 - 1/8/03

Diyarbakır Airport, Turkey

US Airways Express/Air Midwest Flight 5481 - 1/8/03

Charlotte, NC

American Flight 587 - 11/12/01

Queens, NY

The events of September 11, 2001

Private Plane - 12/3/00
Milltown, WI
Singapore Airlines 006 - 10/31/00

Chiang Kai-shek Internat'l Airport

Gulf Air Bus A320 - 8/23/00

Persian Gulf, Bahrain

Air France Concorde 4590 - 7/25/00

Gonesse, France

Alaska Airlines 261 - 1/31/00

Pacific Ocean

Egypt Air 990 - 10/31/99

Atlantic Ocean

American Airlines 1420 - 6/1/99

Little Rock, AR

Swissair 111 - 9/2/98

Atlantic Ocean

Private Plane - 8/4/98
Phillips, WI
TWA 800 - 7/17/96

US Air 427 9/8/94

Allegheny County, PA

Long Island, NY

Pan Am 103 - 12/21/88

Lockerbie, Scotland

TWA/United Airlines - Mid-Air Collision- 12/16/1960
Brooklyn & Staten Island, NY
and hundreds of other private, commercial and military air disasters

See Full List