Who we are
AirCraft Casualty Emotional Support Services (ACCESS) is a New York and San Francisco based national non-profit, tax-exempt (501c3) organization established in 1996 by Heidi Snow. It is the only organization dedicated to partnering those who have survived or lost loved ones in air disasters with professionally trained volunteers who have experienced similar losses in years past.
Heidi founded ACCESS after losing her fiancé in the TWA Flight 800 air disaster off Long Island, NY on July 17, 1996.
About Us
Heidi’s Story
Our people
ACCESS has 250 trained Volunteer Grief Mentors whose firsthand experiences with aviation disasters makes them especially understanding and compassionate listeners. Each have a unique combination of hard-earned knowledge and sensitivity training and are trained to provide non-political, non-denominational emotional support to those who call ACCESS for help.
Our People
Volunteer
Events that keep us connected
From the Hearts, Clubs and Aces Charity Golf Tournament to Volunteer Grief Mentor Training & Retreat gatherings, ACCESS events raise support and bring this community together.
Our Events
Photo Album
