Talking to the Press

As ACCESS continues to grow, we are increasingly approached by both print and electronic media for comments, feedback and insight from our volunteers following airline disasters and other related topics.

As an ACCESS volunteer grief mentor you have a unique insight to share as you have personally been touched by an airline disaster at some point in the past and also you are part of an ongoing outreach effort to help people who have been impacted more recently.

If you are a volunteer and interested in being contacted to speak to the press when they contact ACCESS for comments please let us know and keep in mind the following suggestions when talking to the media:

1) The media is usually working on an extreme deadline so when “going on record” keep your comments and statements focused, short and to the point, leaving as little room as possible to be taken out of context or misrepresented.

2) The media always has a specific story angle, which changes often. Do not take it personally if you are interviewed and your comments are not included in the story.

3) If possible try to get the questions you are going to be asked in advance so that you have time to prepare and are not be caught of guard.

4) Speak slowly, pause and think about what you want to say before you say it.

5) Decide beforehand how “personal” you want to get (remember, once you are recorded on tape, everyone will hear about your personal problems, and emotional difficulties). Be careful about expressing anger and negative comments.

6) Don’t get drawn into criticism, controversy or the reporter’s agenda. Frequently, you will be asked closed- ended questions (yes-no), which may result in you expressing something that you don’t really believe, but will feed the reporter’s needs.

7) Don’t answer questions you are not comfortable with, no matter how much pressure is applied. Never hesitate to say, “I don’t feel comfortable answering that question.”

Compiled by Alan Ross & Heidi Snow

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Posted in Our Newsletter


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Families We Have Helped:

Below are some of the air disasters that we have responded to:
Private Plane - 9/26/12
Rockingham County, VA
Private Plane - 2/27/11
Abu Dhabi
Private Plane - 12/22/10
Barrington, NY
Private Plane - 7/17/10
South Portland, ME
Air India Express 812 - 5/22/10
Mangalore, India
Afriqiyah Airways 8U771- 5/12/10
Tripoli, Libya
Ethiopian Airlines 409 - 1/25/10
Off of Na'ameh, Lebanon
Air France Flight 447 - 6/1/09
Atlantic Ocean
Turkish Airlines Flight 1951 - 2/25/09
Amsterdam Airport Schiphol
Continental Flight 3407 - 2/12/09
Clarence Center, NY
US Airways Flight 1549 - 1/15/09
Hudson River, NY
Aeroflot Flight 821 - 9/14/08
Perm, Russia
Spanair JK 5022 - 8/20/08
Madrid, Spain
TAM Airways JJ 3054 - 7/17/07
São Paulo, Brazil
Comair Flight 5191 - 8/27/06
Lexington, KY
Airbus A320-211 - 5/3/06
Off Sochi, Russia
Bellview Airlines - 10/23/05
West Caribbean Airways 708 - 8/16/05
Machiques, Venezuela
Air France Flight 358 - 8/2/05
Ontario, Canada
Kam Air Flight 904 - 2/3/05
Pamir Mountains, Afghanistan
Corporate Airlines 5966 - 10/19/04
Pettis Township, MO
Kish Airlines Flight 1770 - 2/10/04
United Arab Emirates
Georgian Express Flight 126 - 1/17/04
Ontario, Canada
Flash Airlines 604 - 1/3/04

Red Sea

Turkish Airlines 634 - 1/8/03

Diyarbakır Airport, Turkey

US Airways Express/Air Midwest Flight 5481 - 1/8/03

Charlotte, NC

American Flight 587 - 11/12/01

Queens, NY

The events of September 11, 2001

Private Plane - 12/3/00
Milltown, WI
Singapore Airlines 006 - 10/31/00

Chiang Kai-shek Internat'l Airport

Gulf Air Bus A320 - 8/23/00

Persian Gulf, Bahrain

Air France Concorde 4590 - 7/25/00

Gonesse, France

Alaska Airlines 261 - 1/31/00

Pacific Ocean

Egypt Air 990 - 10/31/99

Atlantic Ocean

American Airlines 1420 - 6/1/99

Little Rock, AR

Swissair 111 - 9/2/98

Atlantic Ocean

Private Plane - 8/4/98
Phillips, WI
TWA 800 - 7/17/96

US Air 427 9/8/94

Allegheny County, PA

Long Island, NY

Pan Am 103 - 12/21/88

Lockerbie, Scotland

TWA/United Airlines - Mid-Air Collision- 12/16/1960
Brooklyn & Staten Island, NY
and hundreds of other private, commercial and military air disasters

See Full List