For the past 13 years, I have met with countless individuals struggling with the death of a loved one through our Families Helping Families program. At the top of my list of volunteer organizations is ACCESS, and recently I had the honor of training their Volunteer Grief Mentors. Heidi and the ACCESS Mentors provide unprecedented emotional support in the aftermath of an air disaster. The ACCESS Mentor Trainees proved to be an exceptional group whose hard-earned knowledge came through their first-hand experience as survivors. I left their training program deeply inspired by the dedication and genuine caring of this powerful volunteer army.

Dr. Ken Druck, lead trainer at ACCESS and author of The Real Rules of Life